What is your shipping policy for original paintings?
Shipping is free within the United States.
International buyers, please contact me for a shipping quote. Provide your exact shipping address.
We use USPS or FedEx depending on the size and shipping destination. Your original artwork will be shipped in a box with packing to protect it. Insurance and tracking are included. Please allow 7-10 business days for shipping depending on your location.
If you have any questions please email me at syl.lippmann@gmail.com.
What is your refund policy for original paintings?
Due to the delicate nature of original artwork, all sales are final unless there is an error with the online listing. Please request more photos, or email me with any questions prior to purchase if you are not sure about the colors or specifics on a particular piece. All attempts are made to portray an accurate photo/description, but please keep in mind that when viewing art online, monitors can vary in color, brightness, contrast, etc.
My goal is for you to be completely thrilled with your purchase. Please don't hesitate to contact me at syl.lippmann@gmail.com with any questions you have. I look forward to assisting you!
What is your shipping policy for prints?
Production time for all prints is 5 business days. Shipping adds an additional 3-7 business days until delivery. You will receive a tracking number as soon as your order has shipped.
Shipping is free within the United States.
What is your refund policy for prints?
We will provide a no-charge replacement or refund for any quality issues. We may request to have the presentation / order returned to us, and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a no-charge replacement for any orders damaged in shipping. For a refund or replacement, please contact me at syl.lippmann@gmail.com.
Please note that there is a 15% restocking fee that is applied for any order canceled or exchanged.
Does my painting or print need to be framed?
All of my original paintings are painted on the sides and varnished; therefore, they do not need to be framed, especially if you prefer a contemporary look. That being said, my paintings also look beautiful framed. I personally love the look of a framed painting!
If you are interested in framing, I recommend checking out a local frame shop first. They will probably have a wide selection and can make helpful recommendations. Plus, you'll save on shipping.
You can also order frames from online frame companies. I have personally purchased gold leaf floater frames and wood frames from pictureframes.com and have been very pleased with their service and quality. (Floater frames give the appearance of hovering along the edges of the canvas artwork.)
If you would like framing recommendations for original works, I'd be happy to help.
I also recommend framing and matting all your prints, which makes for a beautiful, eye-catching presentation. Mat and frame options are available when ordering prints on my website.
How can I keep up with your new work?
I would love for you to be the first to know about my new work! An easy way to stay in the loop is by subscribing to my email list.
You can also follow me on Instagram and Facebook, where I am constantly posting about new work.
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